Data Controller
The company responsible for processing your data under this Privacy Policy is:

EIX ESTELS, SL
NIF: B62124797
Address: Passeig del Taulat, 235 – 08019 BARCELONA (Barcelona)
Email address: lopd@eixestels.com
Web: www.eixestels.com
Telephone: 932652786
Registered in the Commercial Registry of Barcelona, ​​in Volume 32,194, Folio 35, Page Number B-202397

At EIX ESTELS, SL, we recognize the importance of protecting your personal information and are committed to
treat it responsibly and in accordance with data protection laws.

This privacy policy aims to regulate all aspects related to the processing of data by the different
users who browse or provide their personal data through the different forms located on the website.

Personal Data
Personal data is information that identifies you or makes you identifiable. This can be found on the website, in the fields…
We collect the personal data that the user provides to us, as established for this purpose: Name, surname, email
email, telephone, postal address, town/city, etc., as well as all other data that you voluntarily provide to us
provided through any of the social networks on which the user is registered. In this case, the
Privacy will depend on the user’s own settings as well as the terms and conditions of the
own social network.

Visiting the website does not require the user to provide any personal information.
However, if provided, the data will be processed lawfully and in accordance with the principles and
rights set out in the GDPR 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of 5 December.

Purpose, duration and legal basis for processing:
The data that the user provides will be processed for the following purposes:

• To attend to the request or petition made by the user through the contact form located on the website.

We collect and process the user’s personal data in order to process and manage their request, a
query or any request you make through this form. We will keep this data for the
time necessary to fulfill your request and during the time established by law with a duration
minimum of 3 years.

The legal basis for processing the data will be the consent given by the user when selecting
The user must check the box accepting our privacy policy before submitting the request. The user has the right to
to withdraw your consent at any time without affecting the lawfulness of the processing based on the
prior consent to its withdrawal.

• Manage reservations and provide accommodation services at our establishment to users

through our booking form located on the website. The data provided will be kept for as long as there is
the contractual relationship between the parties, as well as during the time established by law with a minimum duration
3 years old.

The legitimate basis for processing and managing the reservation made by the user through the web form will be the
performance of a contract to which the interested party is a party. In the event that the user does not provide their data
Personals cannot manage your reservation, and therefore cannot provide the requested service.

• Manage the private customer area where the user can view their contracts and invoices, modify and

to update your information, as well as download schedules. The information provided will be kept while
the contractual relationship exists between the parties, as well as for the time established by law with a duration
minimum of 3 years.

The legal basis for processing the data will be the performance of a contract. The user has
right to withdraw your consent at any time without affecting the lawfulness of the processing based
in compliance with a contract and the resulting legal obligations, prior to its withdrawal.

• Sending newsletters and bulletins about products from EIX ESTELS, SL. With the user’s consent.

We collect and process your personal data in order to send you information about our products and
services. We will keep this data until the user revokes their consent to the processing of the
themselves and for the time established by law with a minimum duration of 3 years.

The legal basis for processing the data will be the consent given by the user when selecting
Please check the box accepting our privacy policy before subscribing to the newsletter via the form.
enabled for this purpose on the website. The user has the right to revoke their consent at any time without
that this affects the lawfulness of the processing based on the consent prior to its withdrawal.

• To improve your web browsing experience . We will retain this data until the user revokes their consent.

your consent to the processing of your data by deleting cookies and for the time established by law
with a minimum duration of 3 years.

The legal basis for improving your web browsing experience is the consent you provide.
By accepting cookies, the user consents to their use. The user has the right to revoke their consent at any time without
that this affects the lawfulness of the processing based on the consent prior to its withdrawal.

• To manage our social media and send you information about our activities and products.

We will retain the data until the user revokes their consent to its processing and
for the time established by law with a minimum duration of 3 years.

The legitimate basis for managing our social media and sending you our activities and news is the
consent that you give us for this. The user has the right to revoke their consent at any time
at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

• Manage the photo portal on our website . The user will only be able to access the photos of the activity they participated in.

You have participated using a password provided by EIX ESTELS, SL. The data provided will be kept
while the contractual relationship between the parties exists, as well as during the time established by law with a
minimum duration of 3 years.

The legal basis for processing the data is the fulfillment of a contract and the consent of
The image must be provided by the legal guardian, in the case of minors, and by the owner themselves if they are an adult. The user has
right to withdraw your consent at any time without affecting the lawfulness of the processing based
in the consent prior to its withdrawal.

Assignment or communication of personal data and international transfers:
Your data will not be communicated or transferred to third parties unless there is a legal obligation or those
service providers linked to the Controller who act as data processors.
International transfers are not made; should they be necessary at any point, you will be notified.
They will communicate with you in order to obtain your consent.

Data update
It is important that, in order for us to keep personal data up to date, the user always informs us that
If there have been any modifications to them, we are not responsible for their veracity.

The user guarantees that the personal data provided is truthful, ensuring that all information provided
This corresponds to the actual situation, which is up-to-date and accurate, and the user is obligated to report any
modification.

Third-Party Data
If the user provides data of third parties for any purpose to EIX ESTELS, SL, he/she guarantees that he/she has obtained
this data lawfully, having previously informed the affected parties and obtained their consent to
communicate them and that the information provided is accurate and truthful.

Mandatory nature of the requested information
All our forms include an asterisk (*) next to required fields. If the user does not provide this information,
If you do not check the box accepting the privacy policy, the information will not be sent.

Use of passwords
To access the Photo Portal, the USER will have a password generated by EIX ESTELS, SL, for use
exclusive to the user.

Users are responsible for the proper safekeeping and confidentiality of any identifiers and/or
passwords they have selected during registration, and agree not to transfer their use to third parties, nor allow their
access to outsiders.

Likewise, it will be the user’s obligation to immediately notify the Controller of any event that allows the use
improper use of identifiers and/or passwords, such as theft, loss, or unauthorized access to them,
in order to proceed with its immediate cancellation.

Rights of interested parties:
You have the right to access your data and obtain confirmation about its processing, as well as a copy of the data
personal data being processed. You have the right to update them and request the rectification of any data that is
inaccurate or request deletion when the data is no longer necessary for the purposes for which it was collected.
You can request the limitation of the processing of your data and object to its processing by revoking your
consent, as well as exercising the right to data portability. Similarly, you have the right not to be
subject to decisions based solely on the automated processing of your personal data. You can exercise your
Rights by contacting us at Passeig del Taulat, 235 – 08019 Barcelona (Barcelona). Email:
lopd@eixestel.com

If you believe your rights have not been properly addressed, you have the right to file a complaint with the
Supervisory authority at www.aepd.es

Processing of data of minors
Anyone who provides data through the forms on this website and accepts its processing declares that they are over 14 years of age.
Access to and use of the portal by minors under that age is prohibited. If at any time the Administrator detects
If a minor under 14 years of age has provided personal data, we will proceed to cancel it.
Likewise, parents or guardians may in any case contact EIX ESTELS, SL to block the account of
access of minors in their care who had registered by falsifying their identity.

Social networks
The purpose of tools like Facebook, Twitter, Instagram, etc., or other social networks is to provide visibility and dissemination.
to the activities carried out by our organization. These tools store personal data in the
Servers of the respective services and are governed by their own privacy policies. Review and
reading the terms of use and privacy policy of the social network at the time of registration, taking into account
It takes into account the different configuration options regarding the level of privacy of the user profile on the network
social.

Likewise, the Data Controller reserves the right to remove any information published by [the user] from its social media networks.
third parties that violate the law, incite others to do so, or contain messages that violate the dignity of persons or
institutions. As well as the right to block or report the profile of the author of these messages.

Cookie Policy:
A cookie is a small file that is downloaded and stored on the user’s computer when they access a
Website. Cookies allow the website, among other things, to store and retrieve information about browsing habits.
user navigation or their device and, depending on the information they contain and how they use their
equipment, can be used to recognize the user.

The user has the option to prevent the generation of cookies by selecting the corresponding option in their
browser program. You can find out more by reading our Cookie Policy .